FAQ's
Do we need to pay a deposit?
Yes.Â
For all bookings we require a £50 deposit.
Once we have checked that the products you are interested in are available, and you would like to go ahead with the booking we will send you a booking form.Â
(please note: we can not hold your wedding date until deposit has been received)
How long do I have to pay?
Once we have received your deposit we will send you a 'Hire Agreement' outlining your remaining balance. This must be paid in full no later than 1 month before your wedding date.Â
Is delivery included?
Yes.Â
All of our prices include free delivery, set up and collection to any venue in Northumberland, Tyne & Wear & County Durham.
(additional travel fee of £50 for Cumbria & North Yorkshire)
What areas do you cover?
We cover all venues in Northumberland, Tyne & Wear and County Durham.Â
We also cover Cumbria and North Yorkshire for an additional travel charge of £50.
For anywhere else please get in touch for a unique quote.
How long is the hire period?
For the whole day!
We drop off early on the day at a time that suits you and collect either in the evening or the following morning, whichever works best.
We understand that every wedding day plan is different and we try our best to fit around you.Â
Timings will be arranged via email prior to your wedding.
What happens if it rains?
Hope for the best, plan for the worst!
All of our products are shower proof and will be fine outside in light rain spells.Â
However a plan B indoor area is always good to have. If this is the case we would be happy to swap items to those that are more suitable for indoor use pending availability. We are always available to chat at short notice and we are happy to help with any last minute change of plans.